Shipping & Returns
SHIPPING POLICY
We offer licensed transportation for all of our nursery products. We have reliable drivers that drive our fleet of climate controlled trucks and vans. Freight quotes are customized for each order. We try our best to combine multiple orders into the same vehicle, which reduces the overall cost for the grower. Email elan@strong.ag for shipping estimates based on your location.
Return & Exchange Policy
Customers reserve the right to reject or accept orders based on the customers own inspection and best information made available at the time of delivery. Customers also reserve the right to make changes to or cancel an order based on information provided by Coastal Star Nursery prior to delivery. Upon delivery the customer will sign a shipping manifest acknowledging that the product is received in good condition. After the shipping manifest is signed, the customer assumes all liability for damages that may arise from use, storage, or disposal of products. In the event of an extreme circumstance, Coastal Star Nursery reserves the right to return products and provide a credit or full refund for the order.
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